Various tools are offered for Guests with disabilities. Some are available for rent while others you can keep.Tools available for rent that need to be returned to an Accessibility Services Kiosk include:<ul><li>Braille Guidebooks</li><li>Portable Tactile Maps</li><li>Disney Handheld Devices, which offer:</li><ul><li>Assistive Listening</li><li>Handheld Captioning</li><li>Audio Description</li></ul></ul>If the Accessibility Services Kiosk is closed, please return rented tools to Guest Relations at City Hall or Chamber of Commerce.Additional tools that can be kept include:<ul><li>Guide Map for Guests with Disabilities <ul><li>Disneyland Park</li><li>Disney California Adventure Park</li></ul></li><li>American Sign Language Schedule</li><li>Accessibility Planning Guide & Recommendations</li><li>Sensory Experience Details</li></ul>

Guests may visit the Accessibility Services Kiosk in person from one hour prior to park open up until 3 hours prior to park close. Check the Disneyland App for park hours. The Accessibility Services Kiosk is located on the east side of the Esplanade nearest to Disney California Adventure Park.Hours are subject to change during special events.

Speak with a Cast Member to learn about services for Guests with disabilities. Pick up and return tools to help enhance your theme park experience—including Disney Handheld Devices and Braille resources.

Accessibility Services Kiosk

<h3>Cards and Services Accepted</h3>Although subject to change, Disneyland Resort ATMs accept the following cards and services: American Express, MasterCard, Visa, Discover/Novus, Cirrus, Plus, Star and Honor.<h3>Fees</h3>A fee will be charged for a cash withdrawal to any cardholder using a card not issued by Chase. This fee, which will be added to the withdrawal amount, is in addition to any fees that may be assessed by the cardholder’s financial institution.<h3>Cash Withdrawal Limit</h3>The daily limit for cash withdrawal is dependent on your card’s issuing bank. Please check with your bank to confirm your cash withdrawal limit.Additionally, some ATMs include a maximum transaction limit, above and beyond the cash withdrawal limit associated with your card.<h3>Basic Banking Services</h3>Basic banking services, like foreign currency exchanges, are provided at City Hall in Disneyland Park and the Guest Relations Lobby in Disney California Adventure Park.

Presented by Chase 24-hour self-service ATMs, presented by Chase, are located throughout the Disneyland Resort. Basic in-person banking services are also available at select Disneyland Resort locations.

Offering more than just privacy, Baby Care Centers are fully staffed and feature a host of helpful amenities for parents with infants and toddlers.Open during regular park hours, each full-service facility is complimentary for Guests and includes:<ul><li>Nursing room with chairs</li><li>Changing room with tables</li><li>Toddler-size toilets (for Guests under 42” tall)</li><li>Feeding area with highchairs</li><li>Kitchen with sink, bottle warmers and microwave (select use only)</li><li>Vending machine offering formula, baby food, juice, diapers, wipes, sunscreen, pacifiers and over-the-counter medication—all available for purchase with a credit card</li></ul>Baby Care Centers are one of the many Guest Services offered at the Disneyland Resort.

<ul><li>Disneyland Park The Baby Care Center is at the end of Main Street, U.S.A., next to First Aid.</li></ul><ul><li>Disney California Adventure Park The Baby Care Center is next to Ghirardelli Soda Fountain and Chocolate Shop and across from The Bakery Tour in San Fransokyo Square.</li></ul><ul><li>Disneyland Resort Hotel Babysitting If you’re staying at any of the 3 hotels at the Disneyland Resort and are interested in babysitting services, please check with the Front Desk for information about private third-party providers. Associated costs will be determined by the provider and agreed upon by the Guest, independently of the Disneyland Resort.</li></ul>

In addition to Baby Care Centers, baby changing stations can be found in most Disneyland Resort restrooms.

Please report lost children to a Cast Member so Disneyland Resort security personnel can assist you. Children who become separated from their parents while in the park will be escorted to the nearest Baby Care Center and Lost Children facility by a Cast Member.Lost children found in the Downtown Disney District are taken to the Disneyland Hotel or the Baby Care Center and Lost Children facility inside Disneyland Park.

Take care of your little ones at our comfortable facilities for diaper changing, nursing and feeding.

Baby Care Centers

Transform a loved one’s birthday in a magical way with unforgettable Character Dining experiences, custom celebration cakes, Disney-themed gift baskets and more!

Disney's Fairy Tale Weddings

Step into your very own fairy tale at the hotels and theme parks of the Disneyland Resort, an ideal setting for the grandest of events or most intimate of ceremonies.

An elated teenage girl in a dress and tiara stands beside her smitten mom while receiving an autograph from Prince Charming

Throw the ball of your belle’s dreams with an enchanting Quinceañera brimming with festive magic—you can even arrange for her to arrive in Cinderella's coach!

Disneyland Resort Grad Nite

Celebrate graduation during Grad Night at the Disneyland Resort, a rite of passage where you and your friends can party with high school seniors from across the country.

Three Guests in conversation during lunch at a round table with impeccable linens and a centerpiece flower arrangement

Bring meetings to life with unparalleled creative resources and engaging professional development! Let our innovative experts make your next meeting extraordinary.

In a gift shop, a teenage girl with two friends talks to a Cast Member behind a computer cash register while purchasing a large mug

Discover the perfect surprise for all special occasions with a Disney Gift Card—redeemable at the Disneyland Resort for merchandise, meals, park tickets and more.

Celebrations & Special Occasions

Learn how hotel experience coordinators can create a personalized celebration just for you—right inside your Disneyland Resort hotel room!

See how the Disneyland Resort can make once-in-a-lifetime events and special celebrations extra memorable!

Celebrations and Special Occasions

For the comfort of all Guests, smoking is not permitted in the theme parks and hotels of the Disneyland Resort, the Esplanade between the parks or the Downtown Disney District.

 Smoking Areas

Designated Smoking Areas

If you wish to save time with Direct-to-Room service at Hotels of the Disneyland Resort, please follow these simple steps:<ol><li>Within 5 days of your arrival, sign in to your Disney account and use our Online Check-In service via the web or in the Disneyland app.</li><li>When your room is ready, the Disneyland app will display your room number and allow you to enter your room by using a digital key.</li></ol>The Disneyland app can also help you access your theme park admission as well as Disneyland Resort hotel common areas—so you can drop off your bags in your room and jump right into the magic!

Guests staying at the Disneyland Hotel (including The Villas at the Disneyland Hotel), Disney’s Grand Californian Hotel & Spa and Pixar Place Hotel are eligible to use Direct-to-Room service.To access the digital key feature on the Disneyland app, you must be signed in to your Disney account and have linked your reservation to your account. The Disney account holder who is the primary Guest can activate the digital key feature for their Guests.

If you use Online Check-In service via the web or in the Disneyland app, you can view your room number when your room is ready in the app. To receive a notification when your room is available, opt in to receive text messages.Check-In Times:<ul><li>3:00 PM for Disneyland Resort hotels</li><li>4:00 PM for The Villas at Disney’s Grand Californian Hotel & Spa and The Villas at the Disneyland Hotel.</li></ul>Prior to accessing your room, you can use the Unlock Door feature in the Disneyland app to gain access to certain areas at Hotels of the Disneyland Resort, such as the pool, fitness center, elevators and Club Level lounges.

If you would like a physical card, complimentary Key to the Magic Cards can be requested at the hotel Front Desk and may be used to unlock doors as well as other common areas at your Disneyland Resort hotel.

With the Disneyland app, you can charge dining and shopping purchases from the theme parks or your Disneyland Resort hotel to your room—when you provide your approved credit card during online or regular Front Desk check-in. This feature is also available when you make purchases at select merchandise locations in the Downtown Disney District.

If Guests with Disabilities require assistance, they can contact their hotel Front Desk, where Cast Members are available to help.

Cast Members in the lobby entrance area and at the Front Desk are happy to assist with your arrival, regardless of whether you choose to use Direct-to-Room service.If you experience any difficulties while using your digital key or the Unlock Door feature, you can also tap “Call Hotel” on the Hotel screen in the Disneyland app for further assistance.

Direct-to-Room service allows you to use Online Check-In service and the Disneyland app to simplify your arrival by going directly to your room at Hotels of the Disneyland Resort—while still enjoying a magical Disney welcome!

Direct-To-Room Service

You can buy the Disney Dining Card online only when you add it to your theme park ticket purchase during the online checkout process (ask your Travel Agent for details). The Disney Dining Card is a gift card that can be used at select participating food and beverage locations during your Disneyland Resort visit.The digital Disney Dining Card will be delivered to the email address you provide when purchasing theme park tickets online. Dining Cards are emailed separately from theme park tickets.If you do not receive an email with your Disney Dining Card(s) within 24 hours of your Disneyland theme park ticket purchase, please contact Disneyland Resort Online Support at (714) 520-6222. Guests younger than 18 years of age must have parent or guardian permission to call. You can also chat with the support team via the Disneyland app.

The Disney Dining Card is limited to food and beverage purchases at participating locations within the Disneyland Resort and other Disney Resorts located in the US.<a href="https://disneyland.disney.go.com/dining/disneyland/" target="_blank">View a list of Disneyland Resort dining locations</a>—with most accepting the Disney Dining Card.Excluded Locations Locations and offerings that are unable to accept the Disney Dining Card for payment include, but are not limited to:<ul><li>Most Downtown Disney District venues</li><li>Merchandise and Candy Kitchens</li><li>Tickets</li><li>Lodging</li><li>Disney Gift Cards</li><li>Streaming services such as Disney+, ESPN or Hulu</li></ul>Other restrictions apply. Please review the <a class="nostrip leavingSiteWarningLink" href="http://disneygiftcard.com/terms/us" target="_blank">Terms and Conditions</a>.

Present the Disney Dining Card to a Disney Cast Member at participating locations for in-person purchases. For mobile food orders in the Disneyland app, enter the card number at checkout. The card can also be added to your mobile device wallet for convenience.

There are 3 easy ways to check your card's balance:<ul><li><a class="leavingSiteWarningLink" href="https://www.disneygiftcard.com/Manage" target="_blank">View your balance online</a>.</li><li>Call (877) 650-4327</li><li>Ask participating food and beverage locations to check for you.</li></ul>Guests younger than 18 years of age must have parent or guardian permission to call.

<ul><li>The value of a Disney Dining Card may not be applied toward the ticket price.</li><li>Disney Dining Card is nonrefundable and is redeemable only at participating food and beverage locations within the Disneyland Resort and other Disney Resorts located in the US.</li><li>Subject to restrictions and change or cancellation without notice.</li><li>Sales may be paused or terminated at any time.</li></ul>For full details on the Disney Dining Card, view the <a class="nostrip leavingSiteWarningLink" href="http://disneygiftcard.com/terms/us" target="_blank">Terms and Conditions</a>.

Snack and dine with the Disney Dining Card.

Disney Dine Card

Enhance your Disney day with the augmented-reality effects of our new Disney PhotoPass Lenses.With a purchase of Lightning Lane Multi Pass, you can use Disney PhotoPass Lenses to create enchanting photos and reveal uniquely-Disney experiences that make your park memories even more interactive and magical.A select number of these Lenses will only be available in designated areas of the parks, while others can be enjoyed across the Resort. So, whether you’re unwinding in your Disneyland Resort hotel room, dining at your favorite in-park restaurants or strolling around the Downtown Disney District, you’ll be able to interact with a variety of Disney-themed effects, transforming yourself—and the world around you! Plus, keep the fun going at home, where you can enjoy select Lenses for up to 45 days after the last day of your Lightning Lane Multi Pass entitlement.

Step 1: Purchase Lightning Lane Multi Pass before the day of your visit when you buy your ticket. Or, purchase it on the day of your visit, after entering a theme park (subject to availability). Step 2: Upon entering a park, open the Disneyland mobile app and tap on the main menu ( ≡ ) at the bottom of the screen. Step 3: Tap on “PhotoPass Lenses” to find a special AR (augmented reality) camera, which will give you access to the Lenses. Please note: you will need to allow access to your device’s camera and location.

<ul><li>After purchasing Lightning Lane Multi Pass, Guests can access many Disney PhotoPass Lenses in the Disneyland app as soon as they enter the park. Select Disney PhotoPass Lenses are accessible only within designated areas of Disneyland Resort. Some Disney PhotoPass Lenses will remain accessible in the Disneyland app until 5:59 AM Pacific Time on the 45th day after using your Lightning Lane Multi Pass purchase; certain states and localities are excluded.</li><li>Many Disney PhotoPass Lenses use technology that detects the coordinates of key points on a Guest’s face and/or hands. These Lenses may be used only by Guests 18 years of age and older, who have consented to use of this technology. Therefore, Guests unable to provide such consent, as well as Guests under 18 years of age will have fewer Lenses available to use.</li><li>Use of Disney PhotoPass Lenses is subject to the <a href="https://disneyland.disney.go.com/photopass-terms-conditions/" target="_blank">Terms and Conditions</a>&nbsp;(https://disneyland.disney.go.com/photopass-terms-conditions/).</li><li>Disney PhotoPass Lenses are not included with Disney PhotoPass+ One Day or Disney PhotoPass+ One Week.</li></ul>

Unlock access to Disney-themed Lenses in the Disneyland app when you purchase Lightning Lane Multi Pass.

Dress your memories up in Disney.

Disney PhotoPass Lenses-US Ret-SoCal

Lean in with some of your Disney faves for fun pictures you can show your friends. Look for our Disney PhotoPass Photographers at various Character Greetings happening in Disneyland Park and Disney California Adventure Park.

Let Disney PhotoPass service create picture-perfect memories of your whole family at the Disneyland Resort. Our photographers are poised and ready to take photos of your day.How to Purchase Digital Photos You can purchase Lightning Lane Multi Pass or Disney PhotoPass+ One Day, both of which include downloads of the photos from your day. Or, you may purchase Disney PhotoPass photos as individual digital downloads. You must link Disney PhotoPass photos to your Disney account to be able to download them.Message, data and roaming rates may apply for Disneyland App. Availability subject to handset limitations and features may vary by handset or service provider. Coverage not available everywhere. If you’re under 18, get your parents’ permission first.

With a purchase of Lightning Lane Multi Pass, you get unlimited Disney PhotoPass digital downloads from your day!Capture prime memories from your day in the park and download as many times as you need to share them with friends and family (subject to expiration terms).Lightning Lane Multi Pass also offers Disney PhotoPass Lenses, access to Lightning Lane entrances at select attractions and more (subject to availability and restrictions).How to Purchase Purchase Lightning Lane Multi Pass through our complimentary Disney Genie service in the Disneyland app after entering a theme park the day of your visit, or when you purchase your ticket before the day of your visit (subject to availability).

Freeze exhilarating moments on select attractions—and enjoy complimentary digital downloads of those photos. Disney PhotoPass attraction photos are available at these locations.At Disneyland Park:<ul><li>Space Mountain</li></ul>At Disney California Adventure Park:<ul><li>Guardians of the Galaxy - Mission: BREAKOUT!</li><li>Incredicoaster</li><li>Radiator Springs Racers</li></ul>View and Link Your Attraction Photos Near the exits of each of these attractions, a preview wall lets you view a memory taken of your recent experience. You can link your 8-character Attraction ID, located on the preview wall, to your Disney account with the Disneyland mobile app.Enjoy Complimentary Digital Downloads As a thank you to our Guests, enjoy complimentary digital downloads of your Disney PhotoPass attraction photos at this time. Simply visit the photo preview wall near the exit of select attractions, and link the 8-character Attraction ID to your Disney account—then download your attraction photo in the Disneyland mobile app.

Purchase Disney PhotoPass+ One Day to receive all your available Disney PhotoPass photos from the day plus select attraction and dining photos as digital downloads to share with family and friends. Enjoy all this for one magical price!

A select Disney Character or fun surprise can appear in your Disney PhotoPass photo! Simply ask, and your Disney PhotoPass Photographer will pose you for a Magic Shot.

Turn your mobile device into a Disney-themed photo booth.

Included with Lightning Lane Multi Pass, the new augmented-reality (AR) world of Disney PhotoPass Lenses awaits your exploration.Use your mobile device to access Disney PhotoPass Lenses to capture—through a bit of AR magic—photos and videos with uniquely-Disney experiences. Place yourself next to interactive characters or in classic stories, creating enchanting photos to go with your park memories.

Photo Pass Service

Disney's PhotoPass Service-US Retail-SoCal-DomWhole

Guests are invited to bring and use their own ECVs, manual wheelchairs and power-assisted wheelchairs throughout the Disneyland Resort.Wheeled mobility devices with less than 3 wheels or devices that cannot maintain stability and balance when stopped, unpowered and/or unoccupied are prohibited. Training wheels and/or modifications are not permitted. Devices must be manually or electrically powered and operated at a walking pace. Devices should be single rider and not exceed 36" (92 cm) in width and 52" (132 cm) in length. Please review Property Rules to ensure your personal mobility device aligns with property guidelines.To assist in planning for your visit, this page provides information about the following:<ul><li>Experiencing the Resort With a Mobility Device</li><li>Safety Reminders While Driving a Powered Mobility Device</li><li>Mobility Devices for Rent</li><li>Disney Featured Provider – Disneyland Resort Hotel Guests</li></ul>

The Disneyland Resort offers tips and a variety of programs to assist Guests with disabilities to access attraction queues including Rider Switch, Single Rider, Disability Access Service and more.In the event of an attraction evacuation, Guests may be required to walk certain distances and navigate stairs and narrow walkways. If you need evacuation assistance, please have a member of your party assist you or wait in the attraction vehicle for assistance.

At the Disneyland Resort, we recognize the importance of powered mobility devices (personal or rented) in assisting Guests with mobility disabilities. In order to keep a safe and comfortable environment for all Guests, including those walking or using an ECV or power-assisted manual wheelchair, please review the safety reminders below:<ul><li>Always operate the powered mobility device in a safe and courteous manner, and be cautious to not hit other Guests and Cast Members around you. Only use the horn in safety or emergency situations.</li><li>Always operate the powered mobility device at an appropriate speed when around others. Reduce speed when operating the powered mobility device in busy areas and when making turns.</li><li>Do not attach unauthorized accessories or use the powered mobility device for towing. Authorized accessories are oxygen tanks and mobility device holders.</li><li>Do not drive over curbs or other obstructions.</li><li>Only one rider is allowed per ECV. Do not allow anyone to ride on your lap, floorboard or anywhere on the ECV. (If required, Disney may issue an exception tag.)</li><li>Immediately notify a Cast Member to report an incident or request assistance.</li></ul>

Electric Conveyance Vehicles (ECVs)—single-rider, 3-wheel vehicles for Guests with mobility challenges—and manual wheelchairs are available for rent. ECV and manual wheelchair rentals are available at the Stroller Shop outside the theme parks, just east of the Disneyland Park Main Entrance.<h3>Rental Price Per Day</h3><ul><li>$15.00 for manual wheelchair rentals</li><li>$60.00 for ECV rentals—sales tax applies to ECV rental fee</li></ul>Deposit and Additional Requirements<ul><li>Manual wheelchair and ECV rentals require a refundable deposit of $20. Sales tax does not apply to ECV deposit.</li><li>ECVs and wheelchairs may not be reserved. Please plan to arrive early; a limited number of ECVs and wheelchairs are available for rent on a first-come, first-served basis.</li><li>Rented ECVs and wheelchairs may be used in both Disney California Adventure Park, Disneyland Park and Downtown Disney District.</li><li>The maximum weight for an ECV is 450 pounds. The maximum weight for a manual wheelchair is 350 pounds. ECVs and wheelchairs are not designed to hold more than one person.</li></ul>

n addition to the above safety reminders, the following are required for Guests utilizing a rented ECV:<ul><li>Must be 18 years of age or older to operate an Electric Conveyance Vehicle (“ECV”).</li><li>Only the person who signed the agreement is allowed to operate the ECV.</li><li>Do not place children or service animals in the ECV basket. The ECV basket is meant only for personal items.</li><li>Do not drive while distracted (e.g. texting, surfing the web, eating).</li><li>Do not hang bags or other personal items from the ECV handlebars.</li><li>Do not turn the key switch “Off” while the ECV is moving. This will cause the ECV to stop abruptly.</li><li>Use caution when operating ECVs in inclement weather. The vehicle may take longer to stop fully on an incline or wet surface.</li><li>Use caution when driving on inclines (ramps, hills, etc.). To prevent tipping backwards, lean forward in the seat when accelerating uphill. Drive in the direction of the incline (up or down) and avoid driving across or reversing down an incline whenever possible.</li><li>Use caution when driving indoors (restaurants, stores, attraction queues, restrooms, etc.). To prevent collisions, reduce speed and be aware when making turns and navigating narrow walkways.</li><li>Always remain seated with the seat locked in the forward position and arms and legs within the confines of the ECV while in motion.</li><li>Always make sure the key switch is “Off” before transferring on and off the unit, and remove key from ignition when leaving the ECV unattended.</li></ul>

ScooterBug, a private mobility rental company in the local area, is available to provide strollers, ECVs and wheelchairs––including length-of-stay rentals––for Guests staying at the Hotels of the Disneyland Resort. Pre-orders and deliveries of mobility rentals through ScooterBug to the Disneyland Resort hotels are available by visiting ScooterBug.com/Anaheim or calling (800) 726-8284. Guests younger than 18 years of age must have parent or guardian permission to call.

ECV and Wheelchair Rentals

Nurses are available during normal park operating hours to offer over-the-counter medications, bandages and other quick remedies so you can continue enjoying your visit. If you’re unable to walk to a First Aid location, please tell the nearest Cast Member and a nurse may be able to assist you in the parks.First Aid centers can also store medications which require refrigeration. For your safety, special containers can be provided for disposal of hypodermic needles.

First Aid services are available in the following locations:<ul><li>Disneyland Park First Aid is located at the end of Main Street, U.S.A. next to the Baby Care Center.</li><li>Disney California Adventure Park First Aid is located next to the Chamber of Commerce on Buena Vista Street.</li><li>Downtown Disney District Please contact the nearest Cast Member for assistance.</li></ul>First Aid centers are one of the many Guest Services offered at the Disneyland Resort.

In-room medical services are also available at all Disneyland Resort hotels. Simply touch “Front Desk” from your in-room phone for assistance, 24 hours a day.

For all emergencies, please dial 911 from any phone.

If you begin to feel ill or find that you require medical assistance, please visit a First Aid center.

First Aid

Guest Relations and Information Locations are open during normal theme park operating hours at these locations:Disneyland Park<ul><li>City Hall on Main Street, U.S.A.</li><li>Central Plaza Information Board near Plaza Inn</li><li>Fantasyland kiosk across from entrance to Matterhorn Bobsleds</li><li>Frontierland kiosk behind Big Thunder Mountain Railroad between Frontierland and Fantasyland</li><li>New location Bayou County in the walkway between Hungry Bear and Star Wars Galaxy’s Edge</li><li>Tomorrowland kiosk next to Star Trader</li></ul>Disney California Adventure Park<ul><li>Chamber of Commerce on Buena Vista Street</li><li>Information Station on Buena Vista Street</li><li>New location in Paradise Gardens near the Golden Zephyr</li></ul>

Important Theme Park Information<ul><li>Guidemaps in Italian, French, Chinese, Korean, Spanish, German, Japanese, and Portuguese</li><li>Complimentary Attraction Translation Devices</li><li><a href="/content/sites++disneyland++help++guests-with-disabilities++guests-with-disabilities">Accessibility information</a></li><li>Times Guides, detailing show and parade information</li><li>Up-to-the-minute theme park news</li></ul>Assistance with Reservations and Tickets for<ul><li>Disney Dining</li><li>Disney Resort hotels</li><li>Guided Tours, like the Walk in Walt’s Disneyland Footsteps Tour</li><li>Ticket upgrades</li></ul>Additional Services<ul><li>Foreign currency exchange</li><li>Lost Guest retrieval</li><li>General assistance</li></ul>

Get answers to your Disneyland Resort questions, help with reservations and much more.

Guest Relations Information Center

Guest Relations

Make the most of your family vacation by visiting the Guest Services Desk at any Disneyland Resort hotel for dedicated Cast Member help with the following:<ul><li>Dining and activities reservations</li><li>Directions to locations within the Disneyland Resort and surrounding areas</li><li>ECVs and wheelchairs</li><li>Group and meeting information</li><li>Itinerary planning</li><li>Lost children</li><li>Lost and found</li><li>Maps and park information</li><li>Printing boarding passes</li><li>Southern California tours, shipping and dining info</li><li>Special amenities, including flower and gift deliveries</li><li>Transportation information and booking</li></ul>Guest Services can be reached by dialing “0” from any house or Guest room phone 24 hours a day or by visiting your hotel’s Guest Services Desk. Locations include:<ul><li>Disney’s Grand Californian Hotel & Spa – inside the main lobby</li><li>Disneyland Hotel – in the Fantasy Tower</li><li>Pixar Place Hotel – inside the main lobby</li></ul>

Find onsite assistance with theme park tickets, reservations and more at Disneyland Resort Hotels—let the magical planning begin!

Guest Services Desk

Hand sanitizer locations are available throughout the theme parks, Downtown Disney District and Disneyland Resort hotels.

According to the Centers for Disease Control and Prevention (CDC), regular hand-washing is one of the best ways to stay healthy. Additionally, you can use an alcohol-based hand sanitizer to reduce the spread of germs.Note: Restrooms are conveniently located throughout the Disneyland Resort.Complimentary Hand Sanitizer Locations For your convenience, complimentary hand sanitizer is available throughout the Disneyland Resort, including:<ul><li>Disneyland Park: At City Hall, the Baby Care Center, dining locations and more.</li></ul><ul><li>Disney California Adventure Park: At the Chamber of Commerce, the Baby Care Center, dining locations and more.</li></ul><ul><li>Downtown Disney District: At security screening areas, bag check locations, the main entrance to the Downtown Disney District and more.</li></ul><ul><li>Resort Hotels: At front desks, select elevators, restaurants, the gate to Disney California Adventure Park at Disney’s Grand Californian Hotel & Spa, and more.</li></ul>We’re constantly updating, adding and modifying locations as needed.

At the Disneyland Resort, we’re committed to the health and wellness of our Guests and Cast Members. As part of this commitment, we offer complimentary hand sanitizer and basic first-aid services.

Hand Sanitizer Locations

Enjoy more flexibility during your trip when you stay at a Disneyland Resort hotel.Disneyland Resort hotel Guests receive one entry to one eligible Lightning Lane Multi Pass attraction at either park—redeemable at any available time on one day of your hotel stay.*

This benefit may be redeemed at one of the following attractions.<h4>Disneyland Park Attractions</h4><ul><li>Autopia</li><li>Big Thunder Mountain Railroad</li><li>Buzz Lightyear Astro Blasters</li><li>Haunted Mansion</li><li>Indiana JonesTM Adventure</li><li>“it's a small world”</li><li>Matterhorn Bobsleds</li><li>Mickey & Minnie's Runaway Railway</li><li>Millennium Falcon: Smugglers Run</li><li>Roger Rabbit’s Car Toon Spin</li><li>Space Mountain</li><li>Star Tours – The Adventures Continue</li><li>Tiana's Bayou Adventure</li></ul><h4>Disney California Adventure Park Attractions</h4><ul><li>Goofy's Sky School</li><li>Grizzly River Run</li><li>Guardians of the Galaxy – Mission: BREAKOUT!</li><li>Incredicoaster</li><li>The Little Mermaid ~ Ariel's Undersea Adventure</li><li>Monsters, Inc. Mike & Sulley to the Rescue!</li><li>Soarin' Around the World</li><li>Toy Story Midway Mania!</li><li>WEB SLINGERS: A Spider-Man Adventure</li></ul><h3>Know Before You Go</h3><ul><li>The Lightning Lane entry benefit will be available to eligible Disneyland Resort hotel Guests upon check-in, or shortly after 7:00 AM on your day of arrival if you complete Online Check-In service prior to your day of arrival.</li><li>Link hotel reservations to your MyDisney account in the Disneyland app to view the benefit.</li><li>To redeem, show the in-app Lightning Lane barcode at the eligible attraction of your choosing.</li><li>Eligible attractions are subject to availability and restrictions.</li></ul>

*Separate theme park admission and park reservation for the same park on the same date are required for Guests ages 3+. Eligible attraction entry is subject to attraction availability and restrictions, including Lightning Lane Multi Pass terms and conditions, and does not include any other Lightning Lane Multi Pass benefits. Valid only during the eligible hotel stay, and not valid for Lightning Lane Single Pass attractions. Nontransferable. No cash value. Limit one eligible attraction entry benefit per reservation and per Guest age 3+ who is a registered Guest on the hotel reservation at time of hotel check-in. Benefit available via the Disneyland App, and a MyDisney account is required for use. Subject to restrictions and change or cancellation without notice. Important Details About the Disneyland App The Disneyland app is available for iPhone® and smartphones for Android™. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.

Lightning Lane Entry Benefit for Hotel Guests - No SoCal

Locker rentals are available for different prices depending on the locker size. Inside the parks, lockers are available for $7 and $10 per day. Outside the parks, lockers are available for $7, $10, $12 and $15 per day. Lockers provide unlimited access throughout the day.Please keep in mind that lockers inside the parks are only accessible during park operating hours. Items cannot be stored in lockers overnight. If you’ve left an item in a locker overnight, please contact Lost and Found.

You can rent lockers in these locations:&nbsp;<ul><li>Disneyland Park Main Street, U.S.A.</li></ul><ul><li>Disney California Adventure Park Buena Vista Street</li></ul><ul><li>The Esplanade Lockers accessible from the Downtown Disney District are located outside the Main Entrances to both Disneyland Park and Disney California Adventure Park .</li></ul>Lockers are one of the many Guest Services offered at the Disneyland Resort.

Store your belongings in our conveniently located lockers while you enjoy the parks.

Lockers

Locker Rentals

The Disneyland Resort uses Chargerback, an online system that helps track lost and found items. <a href="https://www.chargerback.com/disneyland/" class="nostrip" target="_blank">Please report any lost or unclaimed items online.</a>Once you’ve reported a lost or unclaimed item, you’ll receive an email notification from Chargerback with your lost item report number. Chargerback will provide information from your report to the Disneyland Resort so that we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about your search status.

If you are missing a member of your party, please contact a Disney Cast Member or visit the nearest Baby Care Center and Lost Children facility.

The Lost and Found facility for the entire Disneyland Resort is located to the left of the Main Entrance to Disneyland Park.Lost and Found is one of the many Guest Services offered at the Disneyland Resort.

If you’ve misplaced something at the Disneyland Resort, please report your item by filling out an online form.

Lost and Found

<div><video style="border: 2px solid #253161; max-width: 100%;" poster="https://cdn1.parksmedia.wdprapps.disney.com/resize/mwImage/1/1322/654/75/vision-dam/digital/parks-platform/parks-global-assets/disneyland/guest-services/magicband/DLR_GlitterBandRefresh_HeaderAnim_Still_1920x1080.jpg" autoplay="autoplay" loop="loop" muted="" width="1000"><source src="https://cdn1.parksmedia.wdprapps.disney.com/vision-dam/digital/parks-platform/parks-global-assets/disneyland/guest-services/magicband/DLR_MB-_GlitterBand_HeaderAnim_OverviewPage_v03.mp4">Your browser does not support the video tag.</video></div><div style="padding-top: 1%;" align="center"><h1>Discover MagicBand+ at the Disneyland Resort</h1><h3>Enjoy a new way to experience the magic at the Disneyland Resort. MagicBand+ turns memorable moments into unforgettable experiences.</h3><h3>View <a href="https://disneyland.disney.go.com/guest-services/magicband-set-up/" target="_blank">MagicBand+ Set Up</a> and <a href="https://disneyland.disney.go.com/guest-services/magicband-support/" target="_blank">MagicBand+ Support.</a></h3></div>

MagicBand+ features color-changing customizable light patterns, haptic vibrations and gesture recognition to let you see and feel new experiences in the park.

Experience new MagicBand+ interactions inspired by original attractions during the Disneyland Resort 70th Celebration.

Starting May 16, 2025, experience new MagicBand+ interactions inspired by original attractions in Disneyland Park.

Let MagicBand+ be your guide to seeking virtual bounties hidden across Black Spire Outpost during Star Wars: Batuu Bounty Hunters.

With so many unique designs and styles to choose from, show off your personality with MagicBand+!

<div><video style="border: 2px solid #253161; max-width: 100%;" src="https://cdn1.parksmedia.wdprapps.disney.com/vision-dam/digital/parks-platform/parks-standard-assets/magicband/video/DLRMBP_Features.mp4" poster="https://cdn1.parksmedia.wdprapps.disney.com/vision-dam/digital/parks-platform/parks-standard-assets/magicband/video/DLR_MBP_Features_thumbnail2.jpg" muted="" controls="controls" width="1000">Your browser does not support the video tag.</video></div>

Disneyland MagicBand+ designs—including exclusive Disneyland Resort designs—will be available for purchase in select shops located at the Disneyland Resort with prices starting at $34.99.Magic Key holders: Please be ready to show your Magic Key pass and a valid photo ID to purchase a special MagicBand+ design (subject to availability, restrictions and change without notice).Additional MagicBand+ styles can be purchased online at Disney Store.MagicBand+ styles are subject to availability and prices are subject to change without notice.Only MagicBand+ is supported at Disneyland Resort. MagicBand and MagicBand 2 are not supported at Disneyland Resort at this time and cannot be linked to the Disneyland app.

Disney may be able to infer your location when you choose to carry your MagicBand+ at select Disney parks, Disney Resort hotels and Disney vacation experiences. If you’re linking a MagicBand+ to your MyDisney account on behalf of another guest, you hereby confirm you have the necessary consent to do so. A MagicBand+ can be linked to only one MyDisney account at a time and can be assigned only one ticket or pass at a time. A ticket or pass will remain assigned to the band until the ticket or pass expires, has been fully used, or until a new park admission is assigned to the band. Unlinking a band from a MyDisney account will also unlink any admission media assigned to that band. To enter a theme park, both a valid admission and theme park reservation for the same park and same date are required. Park reservations are limited, subject to availability, and are not guaranteed. Offerings and experiences may be modified, limited in availability or unavailable, and are subject to restrictions and change or cancellation without notice. Park admission and offerings are not guaranteed. Lightning Lane entry requires the purchase of Lightning Lane Multi Pass or Lightning Lane Single Pass. Lightning Lane passes, attractions and arrival windows included with this service are limited in availability and are not guaranteed, may vary by date, are subject to change or closure, and may not be available at all on the date of visit or at the time of selection or redemption. Guests are responsible for reviewing all attraction restrictions and advisories, including height requirements, health and safety advisories and accessibility guidelines, prior to purchase. Some experiences and attractions may not be appropriate for some Guests with health conditions. Price, terms and entitlements are subject to restrictions, and change or cancellation without notice. Disney PhotoPass service is subject to theDisney PhotoPass Terms & Conditionsandexpiration policy. Online registration required. To use the Play Disney Parks mobile app to enhance the MagicBand+ experience, guests must be logged into the Play Disney Parks app with the MyDisney account linked with their MagicBand+. Message, data and roaming rates may apply to the use of the Disneyland app and Play Disney Parks app. Availability subject to handset limitations, and features may vary by handset, service provider or otherwise. Coverage and app stores not available everywhere. Music streaming feature requires an Apple Music subscription. Separate terms and conditions apply. If you’re under 18, get your parents’ permission first. Some features require separate theme park admission. Apple, the Apple logo, iPhone and Apple Music are trademarks of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.

MagicBand+ provides hands-free convenience and a new dimension of Disney storytelling.

MagicBand+ lets you easily enter the parks (with valid admission and reservation) and check in at Lightning Lane entrances (separate valid Lightning Lane entry required) so you can keep both hands free for churros!

Be a part of the show! MagicBand+ glows with color and pulses with haptic vibrations during World of Color, Fantasmic! and other select nighttime spectaculars. Your MagicBand+ also adds a suprising and magical touch to select experiences at Avengers Campus in Disney California Adventure Park.

Show off your style with plenty of designs and customizable light themes to choose from.

With both a valid theme park admission and theme park reservation, you can easily enter the parks at the Disneyland Resort after assigning your theme park tickets in the Disneyland app.

Simply tap your band at Lightning Lane entrances to check in (separate valid Lightning Lane passes required).

Link your Disney PhotoPass® photos to your account with just a tap of your band.

MagicBand Plus-US-SoCal-only

Save time at select Disneyland Resort shops when you scan and pay for merchandise items right on your phone using the Disneyland app.

<ol><li>Download and open the Disneyland app.</li><li>Tap the + icon and select the merchandise mobile checkout option.</li><li>Scan the barcodes on your merchandise.</li><li>Tap “Check Out” and pay on your phone. (Eligible discounts will be automatically applied.)</li><li>Show your QR confirmation code to a Disney Cast Member before you exit the shop.</li><li>You’re all set! We will email you a receipt.</li></ol>

For your convenience, you may use the following forms of payment with merchandise mobile checkout:<ul><li>Credit Card</li><li>Debit Card</li><li>Disney Gift Card</li><li>Disney Rewards Redemption Card</li><li>Apple Pay</li></ul>If you would like to use cash or another accepted payment type, please purchase your merchandise at the register.

Items purchased through merchandise mobile checkout are subject to the standard Disneyland Resort return policy and procedures.

Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18 years of age, get your parents’ permission first. Some app features require valid theme park admission and park reservation.

Merchandise Mobile Checkout

&nbsp;Now you can check in for dining reservations at select table-service restaurants via the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a>.This convenient feature enables you to maximize your time—and minimize your contact with others.Note: Mobile check-in is supported by devices running Android or iOS with the latest version of the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a> installed and location services enabled.How It WorksIt’s easy to use mobile check-in during your visit. All you need is your phone, the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a> and a dining reservation at a participating restaurant!Here’s how it works:<ul><li>When your check-in window arrives, you’ll receive a push notification prompting you to check in via the app. Or, you can begin the check-in process by scanning the QR code located near the restaurant’s entrance. There’s no need to visit the host stand to check in.</li><li>From the push notification or QR code, you’ll be able to check in for your reservation—and confirm your arrival time and party details.</li><li>Once your table is ready, you’ll be notified via the app to proceed to a specified location.</li><li>Make sure your entire party arrives at the same time, as you’ll be seated upon arrival.</li></ul>

Available for iPhone® and smartphones for Android™.Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.

Mobile Dine Check-In

Want to sit down for a delicious meal—but you don’t have a dining reservation? While dining reservations are highly recommended, you may be able to add your party to the walk-up list at select table-service restaurants at the Disneyland Resort (subject to availability) using the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a>. Note: This feature is supported by devices running Android or iOS with the latest version of the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a> installed and location services enabled.Benefits of This Feature This convenient feature enables you to:<ul><li>View current availability with wait times at select table-service restaurants</li><li>Minimize your contact with others</li></ul>How It WorksIt’s easy to add yourself to the mobile walk-up list of a restaurant during your visit (subject to availability). All you need is your phone and the <a href="/guest-services/download-disneyland-mobile-app/">Disneyland mobile app</a>!Here’s how it works:<ul><li>Check availability at participating restaurants via the app—or by scanning a QR code located near the restaurant entrance. There’s no need to visit the host stand to check availability.</li><li>Then, use the app to add your party to the walk-up list of an available restaurant. At this time, you can also confirm your party details, including special dietary requests.</li><li>Once your table is ready, you’ll be notified to proceed to a specified location. All members of your party must be present when you arrive—as your entire party will be seated at once.</li></ul>Can’t find walk-up list availability right now? Walk-up availability may change throughout the day, so feel free to try again later or check to see if there are dining reservations available for a later time in the day. You can also place a mobile food order with a participating quick-service location.

Available for iPhone® and smartphones for Android™.Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you’re under 18, get your parents’ permission first. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.

Mobile Dine Walkup Availability

Our mobile ordering feature is a convenient, contactless way for you to plan ahead and enjoy food and beverages from select dining locations throughout the day. All you need is your phone and our Disneyland mobile app.

Begin by tapping “+” and then choose “Order Food.” Pick an available restaurant and an arrival time, and make your selections. You can even customize certain items to your taste. After you’ve reviewed your details, pay for your order using a Disney Gift Card, Disney Rewards Redemption Card, Apple Pay or a stored payment method.

Once you’re in the vicinity of the dining location during your chosen arrival time, let us know you’re ready for us to prepare your order with a tap of a button in the app. Then, find an open spot to unwind. You’ll receive a notification from the app when your food is ready.

Collect your order at the designated pick-up location displaying a “Mobile Order Pick Up” sign.

Use our app to save time at select dining locations by ordering food and beverages in advance.Mobile food and beverage ordering is subject to restriction and change without notice. Message, data and roaming rates may apply for the Disneyland app. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. If you're under 18, get your parents' permission first. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store℠ is a service mark of Apple Inc. Android and Google Play™ are trademarks of Google Inc.

<a href="https://disneyland.disney.go.com/dining/#/mobile-orders/" target="_blank">View All Participating Locations</a>

Mobile Food and Beverage Ordering

Please note that we do not broadly discuss the specifics of our security procedures to avoid compromising their effectiveness. However, be aware that:We have a comprehensive approach to security at our theme parks, promenade and Resort hotels. This includes the presence of uniformed police officers using specially trained dogs to help patrol our parks and resorts, and bag checks and security checkpoints at our theme park entrances, the Downtown Disney District, and our Resort hotels.We also have implemented additional security measures, including randomly selecting Guests for a secondary screening using metal detectors.

Disneyland Resort takes a comprehensive approach to security that includes some measures that are visible and others that are not.

Park and Hotel Security Measures

If you have a valid Park Hopper ticket or a Magic Key pass, you may make a park reservation to visit both parks on the same day, subject to park availability for the date you select. When you make your park reservation, choose the first park you plan to visit on your selected date. Then, you may cross over and switch between parks on the same day beginning at 11:00 AM (subject to availability). After 11:00 AM, if you have not entered any park yet, you may enter either park (despite what you designated for your first park on your park reservation).Please check the Park Hours calendar or the Disneyland app for the most up-to-date Park Hopper hours, as they could change depending on the day and park.At this time, a park reservation is not required for the second park after visiting the first park; however, reservation requirements are subject to change.Please note that the ability to visit the second park will be subject to that park’s capacity limitations, operational hours, closures and other restrictions, and is not guaranteed. In the event that the ability to cross over and switch between parks is unavailable, Guests will be notified in real time via a push notification from the Disneyland app. Be sure to download the app and turn on notifications.Reservations for dining experiences and other pre-booked experiences do not guarantee access to a park, and Park Hopper availability may change daily. We recommend Guests book in-park dining and other experiences at the park designated on their park reservation as the first park to visit that day.

Visit more than one theme park per day with a Park Hopper ticket or a Magic Key pass with a reservation to both parks—and enjoy more magic and flexibility!

Park Hopper Tickets and Magic Key Passes with a Reservation to Both Parks

The Disneyland Resort offers convenient parking for Guests of <a href="https://disneyland.disney.go.com/destinations/disneyland/">Disneyland Park</a> and <a href="https://disneyland.disney.go.com/destinations/disney-california-adventure/">Disney California Adventure Park</a>.License Plate Recognition Technology Automatic license plate readers may be in use at select parking locations.

Available Parking Locations As you approach the Disneyland Resort, follow signs to one of the parking facilities listed below. All 3 locations are close to both of our theme parks.<ul><li>Mickey & Friends Parking Structure</li><li>Pixar Pals Parking Structure</li><li>Toy Story Parking Area</li></ul>Daily Parking Rate<ul><li>$40 per car or motorcycle - Purchase now</li><li>$45 per oversized vehicle, motor home or tractor (without trailer) – Toy Story Parking Area only</li><li>$50 per bus or tractor (with extended trailer) – at the Toy Story Parking Area only</li></ul>Parking is subject to availability. Prices may change without notice.Preferred Parking Do you want to be closer to elevators and escalators? You may opt to park in designated Preferred Parking spaces—available at the Mickey & Friends Parking Structure, Pixar Pals Parking Structure and Toy Story Parking Area. Upon arrival, Guests can purchase Preferred Parking and a Cast Member will direct you to the appropriate parking spot.If you've already purchased parking, simply pay the difference for that day's upgrade to Preferred Parking at any parking facility toll booth.The number of Preferred Parking spaces is limited and subject to availability.Daily Preferred Parking Rates<ul><li>$60 per vehicle</li></ul>Parking is subject to availability. Prices may change without notice.Operating Hours Parking locations for the theme parks open 60 minutes prior to the earliest standard Disneyland Resort theme park opening time. Plan to arrive at the Disneyland Resort at park opening time.Accepted Payment Methods<ul><li>Cash (bills up to $100 accepted)</li><li>Visa, MasterCard, Discover, American Express, JCB and Diner's Club</li><li>Disney Rewards Visa Card or Disney Rewards Redemption Card</li><li>Disney Gift Cards</li><li>Disney Dollars</li><li>Pre-paid parking vouchers</li></ul>Car Locator Car locator is a complimentary feature in the Disneyland mobile app. It uses Location Services to find and save your parking details at select parking locations of the Disneyland Resort.Electric Vehicle Charging Stations A limited number of ChargePoint charging ports can be found in the Mickey & Friends Parking Structure, Pixar Pals Parking Structure and Toy Story Parking Area. To use a port, you’ll need to scan a ChargePoint card. Just ask a Cast Member for assistance if you need directions to a charging port.<a class="nostrip leavingSiteWarningLink" href="https://www.chargepoint.com/drivers/activate/" target="_blank">Set up and activate your ChargePoint card.</a>The ChargePoint website is not controlled by disneyland.com. Different terms of use and a separate privacy policy will apply.Resort Tram Service Tram service at the Disneyland Resort provides Guest transportation from the Mickey & Friends and Pixar Pals parking structures to the Main Entrance Esplanade between Disneyland Park and Disney California Adventure Park.

Parking for Guests with disabilities is available throughout the Disneyland Resort, including the Mickey & Friends and Pixar Pals Parking Structures and the Toy Story Parking Area. A valid disabled parking placard or license plate is required.Guests should follow directional signage or inquire at the toll plazas for parking options. Standard parking rates apply at all parking lots.If a designated disabled parking space is not available, a parking Cast Member will direct you to an available parking option closest to an elevator at the parking structures or to bus transportation at the Toy Story Parking Area. If you have specific parking needs (e.g., additional space to lower a wheelchair ramp or lift), please notify a parking Cast Member for assistance.Please note: For Guests of Pixar Pier Hotel, the parking structure clearance height is 6’ 8” (approximately 2 m).At the Mickey & Friends and Pixar Pals parking structures, tram service provides Guests transportation to the Main Entrance Esplanade between Disneyland Park and Disney California Adventure Park.Guests with mobility devices may also use Shuttle Service transportation to the Main Entrance Esplanade between Disneyland Park and Disney California Adventure Park from Mickey & Friends and Pixar Pals Parking Structure.At the Toy Story Parking Area, buses provide Guest transportation to the Main Entrance Esplanade between Disneyland Park and Disney California Adventure Park. Buses can accommodate most mobility devices.Wheelchair, stroller and ECV rentals will be available to the right of the Disneyland Park Main Entrance.Wheelchair and ECV Accessibility on Disneyland Resort Transportation For all Disneyland Resort transportation options, wheelchairs and ECVs must fit on the transportation vehicle without being forced on lifts, ramps and in designated wheelchair spaces. Once in the vehicle, wheelchairs and ECVs must be able to be securely fastened via restraints.Oversized wheelchairs, ECVs and scooters may be too large for some transportation.

Parking for recreational and oversized vehicles is available at the Toy Story Parking Area. Follow signs to available entrances from South Harbor Boulevard, West Katella Avenue and South Haster Street.Parking at any other location designated for the theme parks, hotels or Downtown Disney District is not permitted. Accommodations for overnight parking are not available.Recreational and Oversized Vehicles<ul><li>Buses</li><li>Dually trucks</li><li>Motor homes</li><li>Passenger vehicles with a trailer</li><li>Recreational vehicles (RV)</li><li>RV campers</li><li>Tractor-trailers</li></ul>

Location Downtown Disney District Parking is at the Simba Lot, located off of Disneyland Drive, between West Katella Avenue and Pixar Place Hotel.&nbsp;The first hour of parking costs $10. Validations apply after the first hour of paid parking.Enjoy an additional 3 hours of same-day parking with a $20-minimum purchase and validation from any Downtown Disney location—or up to 5 additional hours of same-day parking with validation from any Downtown Disney table-service restaurant.Beyond these validations, each additional hour costs $14, charged in 30-minute increments, with a minimum $7. The maximum daily parking and lost ticket fee is $66. Parking is subject to capacity.&nbsp;Please note that restaurants and lounges within Disneyland Resort hotels do not validate for Downtown Disney District parking areas.&nbsp;Downtown Disney Disabled Parking Guests with valid disabled parking placards or license plates may park in any available disabled-marked space—subject to space availability. Standard parking rates will apply.If you have specific parking needs (e.g. additional space to lower a wheelchair ramp or lift) please notify a Cast Member for assistance.

For an additional fee, Disneyland Resort hotels offer self-parking for registered hotel Guests. Valet parking is available at Disney's Grand Californian Hotel & Spa and the Disneyland Hotel. Simply follow the signs directly to your destination—hotel Guest parking is not permitted at parking locations designated for the theme parks or the Downtown Disney District. Parking fees are subject to change without notice.Rates For Hotel Guests<ul><li>Self-parking: $45 (plus tax) per night per vehicle</li><li>Valet parking: $75 (plus tax) per night per vehicle</li><li>Oversized vehicle parking: $50 (plus tax) per night per vehicle</li></ul>Rates for Guests Visiting Select Restaurants and Amenities at Hotels of the Disneyland Resort<ul><li>Storytellers Cafe: 3 hours complimentary parking—your choice of valet or self-parking—with restaurant validation at Disney's Grand Californian Hotel & Spa</li><li>Napa Rose: 5 hours complimentary parking—your choice of valet or self-parking—with restaurant validation at Disney's Grand Californian Hotel & Spa</li><li>Goofy's Kitchen: 3 hours complimentary parking—your choice of valet or self-parking—with restaurant validation at Disneyland Hotel</li><li>Trader Sam's Enchanted Tiki Bar: 3 hours complimentary parking—your choice of valet or self-parking—with restaurant validation at Disneyland Hotel</li><li>Great Maple Modern American Eatery: 3 hours complimentary self-parking—with restaurant validation at Pixar Place Hotel</li><li>Small Bytes: 3 hours complimentary self-parking—with restaurant validation at Pixar Place Hotel</li><li>Tenaya Stone Spa: 5 hours included parking—your choice of valet or self-parking—at Disney's Grand Californian Hotel & Spa when you spend $125 or more at Tenaya Stone Spa; receipts cannot be combined to meet the minimum requirement.</li></ul>Daily Standard Rates<ul><li>Self-parking: $45 per vehicle for the first hour plus $10 for each additional hour, with a maximum rate of $85</li><li>Valet parking: $75 per vehicle for the first hour plus $10 for each additional hour, with a maximum rate of $145</li><li>Oversized vehicle parking: $50 per vehicle for the first hour plus $10 for each additional hour, with a maximum rate of $90</li></ul>Parking availability and prices are subject to change without notice. Not all table-service restaurants provide parking validation.Parking for Disneyland Park, Disney California Adventure Park and the Downtown Disney District is not permitted at hotel parking locations.Electric Vehicle Charging Stations ChargePoint charging ports are located in the Fantasy self-parking lot of the Disneyland Hotel and on the ground floor of the Pixar Place Hotel self-parking structure. To use a port, you’ll need to scan a ChargePoint card.At Disney’s Grand Californian Hotel & Spa, Guests with electric vehicles may ask a valet attendant about charging port availability. Valet charges apply. If you choose to self-park, you may use the charging ports at the Pixar Place Hotel self-parking structure, based on availability.Hotel Disabled Parking Guests with valid disabled parking placards or license plates may park in any available disabled-marked space—subject to space availability. Standard parking rates will apply.If you have specific parking needs (e.g. additional space to lower a wheelchair ramp or lift) please notify a Cast Member for assistance.

Please use either of the following locations to pick up or drop off Guests visiting Disneyland Resort theme parks or the Downtown Disney District:<ul><li>Downtown Disney District – Take Magic Way from Disneyland Drive, then turn left at Downtown Drive and follow signs to the drop-off area. Standard parking rates will apply after the 15-minute grace period.</li><li>Harbor Boulevard – Enter the drop-off area from the right southbound lane of South Harbor Boulevard between South Manchester Avenue and Disney Way.</li></ul>These areas may also be used for taxi and rideshare service pickup or drop-off. Please note that while brief waiting is permitted, parking or unattended vehicles are not allowed in either area.

There are various parking locations at the theme parks and hotels of the Disneyland Resort, as well as the Downtown Disney District.

Parking

<h3>Buying a Portable Charger</h3>Portable chargers are available for purchase at third-party-operated kiosks located throughout Disneyland Resort. Simply follow the on-screen prompts and use any major credit card to dispense a portable charger.<h3>Charging Your Mobile Device</h3>To charge your device, use the cables provided to connect to the portable charger.<h3>Recharging or Replacing the Portable Charger</h3>If the portable charger runs down (indicated by 4 LED lights on the charger), you can:<ul><li>Recharge it using a USB cable to plug into a computer or into an AC outlet through a USB charging port. Or</li><li>Swap it for a fully charged replacement at any third-party-operated portable charger kiosk.</li></ul>Disney does not operate and is not responsible for the portable charger kiosks or the portable charger devices.<h3>Battery-Saving Tips</h3>To help keep your mobile device charged longer:<ul><li>Lower the screen brightness</li><li>Shorten the screen timeout setting</li><li>Turn off automatic cloud uploads for photos and videos</li><li>Disable your personal hotspot</li><li>Plug in to a portable battery</li></ul>Disney does not operate and is not responsible for the portable charger kiosks or the portable charger devices.

Charge a mobile phone or tablet with a portable battery set.

Portable Phone Chargers

Portable Phone Charging Systems Kiosks

To be eligible for preferred access to dining reservations, Guests must link their valid Disneyland Resort hotel confirmation number to their Disneyland.com account. Guests can book reservations online for select table-service restaurants, and reservations are offered on a first-come, first-served basis.Disclaimer: Guests booked at one of the Disneyland Resort hotels have preferred access to a limited number of reservations at select Disneyland Resort hotel table-service restaurants. These reservations will be available for Guests booked at one of the Disneyland Resort hotels upon arrival, and only available for the dates of the Guest’s hotel reservation, subject to availability. The limited number of preferred access reservations are not guaranteed, are subject to change or cancellation at any time, and may not be available on certain holidays and for special dining events.Disneyland Resort hotel Guests can make reservations at hotel dining locations up to 60 days in advance. In order to book online, hotel Guests must link their valid Disneyland Resort hotel confirmation number to their Disneyland.com account. If a Guest cancels a hotel reservation, any hotel dining reservation booked under the Preferred Dine benefit may be cancelled.

Hotel Guests have preferred access to a limited number of reservations to dine at select Disneyland Resort hotel table-service restaurants during their stay.

Priority Reservations Hotel Guests

Preferred Reservation Access for Hotel Guests

Companion restrooms are single-stall gender neutral restrooms that provide additional space and privacy for individuals with a companion or caregiver. Manual flush toilets are available in some companion restrooms for Guests with sensory needs who need more control over the flushing process.Companion restroom locations can be found on the Disneyland app.DISNEYLAND PARKManual Flush Companion Restrooms<ul><li>City Hall – Located behind the Tour Gardens kiosk</li><li>First Aid – Located next to Plaza Point</li><li>Tomorrowland Station – Located across from Autopia</li><li>Walt Disney’s Enchanted Tiki Room – Located at the entrance to the attraction</li><li>Hungry Bear Restaurant – Located in the first floor seating area of Hungry Bear</li><li>Fantasyland Theatre – Located near Troubadour Tavern</li></ul>Automatic Flush Companion Restrooms<ul><li>Tom Sawyer Island – Located by the Fort</li><li>Black Spire Outfitters Courtyard – Located near the Milk Stand</li><li>Black Spire Outpost Market – Located across from the Creature Stall</li><li>Mickey’s Toontown – Located next to the men’s restroom</li></ul>DISNEY CALIFORNIA ADVENTURE PARKManual Flush Companion Restrooms<ul><li>Bay Area – Located by The Little Mermaid – Ariel’s Undersea Adventure</li><li>Buena Vista Street – Located inside First Aid</li></ul>Automatic Flush Companion Restrooms<ul><li>Avengers Campus – Located next to the Campus Supply Pod</li><li>Baby Care Center – Located in Pacific Wharf</li><li>Bay Area – Located by The Little Mermaid – Ariel’s Undersea Adventure</li></ul>

First Aid locations&nbsp;in the theme parks have restroom facilities that provide additional space and privacy for individuals who may need personal care assistance from a member of their party.These locations also offer large cots that can be used as adult changing tables.

Menstruation products are available for free through vending machines in all Women’s and Companion Guest Restrooms

We recognize some Guests may have frequent restroom needs and may require additional support. Limited selection of incontinence products are available at First Aid locations.

Restrooms are available throughout the Disneyland Resort, including restrooms with baby changing stations. Multi-stall restroom facilities are available in addition to single-stall companion restroom facilities.

Restrooms

With Rider Switch, Guests take turns experiencing an attraction. One party waits outside the queue while the remainder of their party waits in the queue. Once the first party returns from riding, the waiting Guest(s) may board the attraction without having to wait in the standard queue.Rider Switch is appropriate in the following situations:<ul><li>A Guest in the party either does not meet the boarding requirements or does not plan to ride but cannot wait outside the queue alone.</li><li>A Guest has a service animal that cannot board the attraction, or they do not wish to use a provided kennel.</li><li>A Guest is unable to experience the queue based on the nature or condition of the queue at a particular attraction in light of the circumstances and the Guest’s specific needs.</li></ul>Rider Switch is available at most attractions throughout the Disneyland Resort.How to Use Rider Switch1. At the entrance of the attraction, with your entire group present, let a Cast Member know you are interested in the Rider Switch option.2. Your group will divide into two (2) parties:<ul><li>“Party A” will enter the queue and ride the attraction first,</li><li>“Party B” will wait outside the queue (with a maximum of two ([2]) people riding next)</li></ul>3. A Cast Member will scan the admission media or tickets of Guests in Party B and let you know where to return when it is your turn to ride.HELPFUL HINT: Feel free to wait in a comfortable spot or grab a cool drink while you wait – just make sure your party lets you know when they’ve finished riding.4. After “Party A” rides the attraction, any Guests from “Party B” (a maximum of two ([2]) people) who wish to ride should head to the return location entrance as provided by the Cast Member who scanned your admission media/tickets.5. At this point, any Guests from “Party B” who are riding the attraction will have their admission media/tickets re-scanned by a Cast Member to use the Rider Switch entrance and board without waiting in the standard queue.HELPFUL HINT: If Party B is only one Guest, one Guest may re-ride the attraction with them, while Party A waits with any Guests who are not riding.

This handy feature allows adult Guests to take turns waiting with youngsters or Guests unable to ride.

Rider Swap

Rider Switch

<center><h3>We welcome Guests with their service animals throughout the Disneyland Resort. Please explore the details below for information regarding relief areas throughout the theme parks, the Downtown Disney District and Resort hotels, as well as attraction boarding information.</h3></center>

At the Disneyland Resort, we have specific guidelines to ensure all Guests with service animals are supported throughout their visit. Please note that:<ul><li>A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.</li><li>Only trained service animals are permitted inside the Disneyland Resort or on Disney transportation vehicles. Emotional support animals, comfort animals and pets are not allowed inside Disneyland Resort.</li><li>Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.</li><li>Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on, or lunge at Guests or Cast Members. Corrective action must be taken if the service animal is not behaving appropriately.</li><li>Due to the nature of some attractions, service animals may not be permitted on the ride. Please ask a Cast Member at these locations about available options, including Rider Switch with a member of your party or a portable kennel.</li><li>Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.</li><li>Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.</li></ul>

Service Animals - ALSO in GWD

<ul><li>Immediate boarding or choice of seat is not guaranteed.</li><li>Single Riders must meet all boarding requirements.</li><li>Special seating requests may not be accommodated.</li><li>Participating attractions and wait times may vary.</li><li>This service is subject to availability.</li></ul>For more information, please refer to our Guide to the Magic park maps or ask an Attractions Cast Member for details.

Squeeze more magic into your stay by reducing wait times at popular park attractions.Single Rider is a service that allows groups to split up and embark on select attractions individually. A Cast Member can direct you to the designated queue, where your party will be separated to fill remaining seats that aren’t occupied by Guests utilizing stand-by lines.

Single Rider Line

Single Rider

At the Disneyland Resort, we take great pride in providing choice and variety for Guests with special dietary requests.You can request to speak with a chef or a special-diets trained Cast Member at most table-service and select quick-service restaurants. In most cases, no advance arrangements are needed.While restaurants take reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.

Select quick-service restaurants have allergy-friendly menu options listed within their online menus, based on common food allergens. Many other allergy-friendly requests can be accommodated upon request.Menus are subject to change, so check for the most current offerings before your visit.

Get ready to sit down to a delicious meal! Here’s how to plan ahead.

Here are a few tips to help you enjoy snacks and meals on-the-go.

Kosher meals and halal meals are available at most table-service restaurants and should be reserved at least 24 hours in advance. Options are also available at select quick-service locations.

<div align="left">We use reasonable efforts in our food preparation and handling procedures to avoid the introduction of the most common allergens into your menu choices. While we take steps to prevent cross-contact, we do not have separate allergy-friendly kitchens and are unable to guarantee that a menu item is completely free of allergens.Additionally, allergy-friendly offerings are reliant on supplier ingredient labels, and we cannot guarantee the accuracy of the contents of each food item. Allergen advisory statements (e.g., “may contain") are not regulated and therefore not taken into consideration when developing allergy-friendly meals. It is ultimately up to your discretion to make an informed choice based upon your individual dietary needs.</div>

Special Dietary Requests

The prices for stroller rentals are:<ul><li>$18.00 per day for one stroller</li><li>$36.00 per day for double stroller</li></ul>

Stroller rentals are available outside the theme parks, just east of the Disneyland Park Main Entrance.

Rented strollers may be used in both Disney California Adventure Park and Disneyland Park.Stroller Rental is one of the many Guest Services offered at the Disneyland Resort.

ScooterBug, a private mobility rental company in the local area, is available to provide stroller, ECV, and wheelchair rentals – including length-of-stay rentals – for Guests staying at the Hotels of the Disneyland Resort. Pre-orders and deliveries of mobility rentals through ScooterBug to Disneyland Resort hotels are available by visiting <a href="https://www.scooterbug.com/Anaheim/">ScooterBug.com/Anaheim</a> or calling (800) 726-8284.

Strollers are available to rent for usage at Disneyland Park and Disney California Adventure Park.

Stroller Rentals

Follow these simple steps to unlock your door at the Hotels of the Disneyland Resort:<ul><li>If Bluetooth® technology on your mobile device is turned off, you will need to turn it on to use the door unlock functionality in the Disneyland app.</li><li>Download and open the Disneyland app.</li><li>If the app asks for permission to use Bluetooth technology, please review the information provided in the permission prompt and click to allow use of Bluetooth technology.</li><li>Link your Disneyland Resort hotel reservation to your Disney account.</li><li>View your Disneyland Resort hotel reservation.</li><li>Select “Unlock Door”. If you do not see this option, please visit the Front Desk of your Disneyland Resort hotel.</li><li>Agree to use your device to unlock your door.</li><li>Hold your mobile device against the door lock.</li></ul>If you have previously declined to allow the Disneyland app to use Bluetooth technology, please give it access. If you are using an iOS device, open the Settings app, tap “Disneyland” and enable Bluetooth access.If you wish to no longer use your mobile device to unlock your door, please visit the Front Desk of your Disneyland Resort hotel.

This digital key is available at the Hotels of the Disneyland Resort. When staying at one of these Disneyland Resort hotels, you can use your digital key to unlock the door to your room and other common area doors or gates—including pools, arcades, fitness centers, elevators and Club Level lounges.

The security, integrity and confidentiality of your information are important to us. We have implemented measures that are designed to protect the security of your room.

If you lose your mobile device, please speak with a Cast Member at the Front Desk of your Disneyland Resort hotel as soon as possible.

Important: For your convenience, we strongly recommend that you use Online Check-In service and the app's unlock door-feature to go directly to your room. If you don't know your room number, just view your reservation in the app and tap "Show Room Number. Once your room is ready for you, your room number will display.

If you experience difficulties unlocking a door, please visit the Front Desk of your Disneyland Resort hotel for help.

Guests staying at the Hotels of the Disneyland Resort can now quickly and conveniently unlock their room door and common area doors using the Disneyland app on many popular mobile devices.

Unlock Your Room Door with the Disneyland App

From time to time, a complimentary virtual queue —accessible via the Disneyland app— may be used for select attractions or experiences. You can request to join the queue for that attraction or experience. While you wait to get called back, you can enjoy other park offerings. Generally, when the virtual queue is in place, standby options are limited and not always available.Check “Virtual Queue” in the Disneyland app just before your visit—and again before 7:00 AM on the day of your visit—to learn whether a virtual queue will be in place for any attractions or experiences when you’re here.

<ul><li>Joining the virtual queue does not guarantee the ability to participate in the experience.</li><li>Boarding groups for a virtual queue are limited, subject to availability, and are not guaranteed. Not all boarding groups may be called to return, based on availability of the experience. Also, shows might be cancelled.</li><li>Please arrive at your attraction or experience once your boarding group is called. Be advised that late arrivals may not be accommodated.</li><li>Guests with a Magic Key pass or Park Hopper ticket, who will start their day at the other park, may begin crossing over between the parks at 11:00 AM to redeem their boarding group. The ability to visit a park is subject to the park’s capacity limitations, and a boarding group does not guarantee park admission.</li></ul>If you have any questions or need assistance, please find a Cast Member at City Hall or a Guest Relations location. You may also select the “Chat with Us” function in the Disneyland app for assistance.

Virtual queues are being used for the following experiences at the Disneyland Resort:

Accessibility Services Kiosk

ATM

Baby Care Centers

Celebrations & Special Occasions

Designated Smoking Areas

Direct-To-Room Service

Disney Dine Card

Disney PhotoPass Lenses

Disney's PhotoPass® Service

ECV and Wheelchair Rentals

First Aid

Guest Relations

Guest Services Desk

Hand Sanitizer Locations

Lightning Lane Entry Benefit for Hotel Guests

Locker Rentals

Lost and Found

MagicBand+

Merchandise Mobile Checkout

Mobile Dine Check-In

Mobile Dine Walk-up Availability

Mobile Food and Beverage Ordering

Park & Hotel Security Measures

Park Hopper Tickets and Magic Key Passes with a Reservation to Both Parks

Parking

Portable Phone Charging Service Kiosks

Preferred Reservation Access for Hotel Guests

Restrooms

Rider Switch

Service Animals

Single Rider

Special Dietary Requests

Stroller Rentals

Unlock Your Room Door with the Disneyland App

Virtual Queue

Wireless Internet Access (Wi-Fi)

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