Accessibility at Walt Disney World ResortDisney is dedicated to providing a great experience for all Guests, including those with disabilities, which is why we are so committed to delivering a wide range of innovative support services aimed at helping our Guests with disabilities have a wonderful time when visiting our theme parks. Explore services for Guests with disabilities, including pre-arrival resources, downloadable guides and services available while visiting Walt Disney World Resort.
Guest Health Care Services Presented by AdventHealth
AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.
Additional Services
While at the Theme Parks
Additional services to assist for a successful visit at Walt Disney World Resort.
- Merchandise Mobile Checkout
Scan and pay for merchandise items at select Walt Disney World Resort shops right on your phone using the My Disney Experience app.
- Mobile Food & Beverage Ordering
Plan ahead and order food and beverages at select dining locations through the day on your phone using the My Disney Experience app.
- First Aid
Nurses are available during normal park operating hours to offer over-the-counter medications, bandages, incontinence products, medical device storage and other quick remedies so you can continue enjoying your visit.
- Disney Handheld Devices
Review a list of locations that offer services on the Disney Handheld Device. The device provides assistive listening, handheld captioning and audio descriptions for Guests with a hearing or visual disability.
- Attractions & Entertainment Offerings
Review a list of accessibility information for attractions and entertainment throughout the theme parks.
- Restroom Information
Restrooms are available throughout Walt Disney World Resort. Most restrooms contain baby changing stations. Multi-stall restroom facilities are available in addition to single-stall companion restroom facilities.
Tools & Resources
Find Guide Maps and schedules to learn more about accessibility options throughout Walt Disney World Resort.
- Sensory Experience Details
- Accessibility Planning Guide & Recommendations
- American Sign Language Interpretation Schedule
- Theme Park Guide Maps for Guests with Disabilities