Accessibility at Walt Disney World ResortDisney is dedicated to providing a great experience for all Guests, including those with disabilities, which is why we are so committed to delivering a wide range of innovative support services aimed at helping our Guests with disabilities have a wonderful time when visiting our theme parks. Explore services for Guests with disabilities, including pre-arrival resources, downloadable guides and services available while visiting Walt Disney World Resort.

Guest Health Care Services Presented by AdventHealth

AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.

    Additional Services

      While at the Theme Parks

      Additional services to assist for a successful visit at Walt Disney World Resort.

      • A woman wearing Mickey Mouse ears uses mobile check out, shows her phone to a Retail Cast Member at World of Disney
        Merchandise Mobile Checkout

        Scan and pay for merchandise items at select Walt Disney World Resort shops right on your phone using the My Disney Experience app.

      • A woman wearing Mickey Mouse ears and child look at a cellphone in front of the menu sign for Café Daisy in Disneyland park
        Mobile Food & Beverage Ordering

        Plan ahead and order food and beverages at select dining locations through the day on your phone using the My Disney Experience app.

      • The entrance to First Aid
        First Aid

        Nurses are available during normal park operating hours to offer over-the-counter medications, bandages, incontinence products, medical device storage and other quick remedies so you can continue enjoying your visit.

      • A Cast Member holds the Disney Handheld Device with a pair of headphones and a map on the counter.
        Disney Handheld Devices

        Review a list of locations that offer services on the Disney Handheld Device. The device provides assistive listening, handheld captioning and audio descriptions for Guests with a hearing or visual disability.

      • Two girls scream while riding the Seven Dwarfs Mine Train attraction in Magic Kingdom park
        Attractions & Entertainment Offerings

        Review a list of accessibility information for attractions and entertainment throughout the theme parks.

      • A companion restroom sign
        Restroom Information

        Restrooms are available throughout Walt Disney World Resort. Most restrooms contain baby changing stations. Multi-stall restroom facilities are available in addition to single-stall companion restroom facilities.

      Tools & Resources

      Find Guide Maps and schedules to learn more about accessibility options throughout Walt Disney World Resort.

      • Icon for Sensory Experience Details
        Sensory Experience Details
      • Icon for Accessibility Planning Guide & Recommendations
        Accessibility Planning Guide & Recommendations
      • Icon for American Sign Language Interpretation Schedule
        American Sign Language Interpretation Schedule
      • Icon for Theme Park Guide Maps
        Theme Park Guide Maps for Guests with Disabilities

      Ready to book your trip?Start planning today!