Accessibility at Walt Disney World ResortDisney is dedicated to providing a great experience for all Guests, including those with disabilities, which is why we are so committed to delivering a wide range of innovative support services aimed at helping our Guests with disabilities have a wonderful time when visiting our theme parks. Explore services for Guests with disabilities, including pre-arrival resources, downloadable guides and services available while visiting Walt Disney World Resort.

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Guest Health Care Services Presented by AdventHealth

AdventHealth is here to help prepare your family for an unforgettable Walt Disney World Resort vacation. Services include first aid, urgent care and video consultation.

Additional Services

Lighting Sensitivity

Specialty lighting and other visual effects used extensively throughout Walt Disney World Resort include:

Projections incorporated on outside buildings and on signs
Strobe lights, mirror balls, flashing and spinning dance floor lights and more
Simulated lightning, explosions, chaser lights and other show effects during attractions and live shows

Please note that entertainment, events and performances are continuously changing, and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore, we are unable to give a definitive listing of strobe or lighting effects that may cause you concern.

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting Walt Disney World Resort.

Magnetic Fields

Common equipment, such as electric motors and radios, that produce electric and magnetic fields are utilized extensively throughout the world and also within our Resorts. These fields are generally no greater than you would experience at home or through common household appliances such as vacuum cleaners and hair dryers.

If you—or any member of your party—has questions regarding magnetic fields, you may speak with a Guest Relations Cast Member for details.

While at the Theme Parks

Additional services to assist for a successful visit at Walt Disney World Resort.

Merchandise Mobile Checkout
Scan and pay for merchandise items at select Walt Disney World Resort shops right on your phone using the My Disney Experience app.
Mobile Food & Beverage Ordering
Plan ahead and order food and beverages at select dining locations through the day on your phone using the My Disney Experience app.
First Aid
Nurses are available during normal park operating hours to offer over-the-counter medications, bandages, incontinence products, medical device storage and other quick remedies so you can continue enjoying your visit.
Disney Handheld Devices
Review a list of locations that offer services on the Disney Handheld Device. The device provides assistive listening, handheld captioning and audio descriptions for Guests with a hearing or visual disability.
Attractions & Entertainment Offerings
Review a list of accessibility information for attractions and entertainment throughout the theme parks.
Restroom Information
Restrooms are available throughout Walt Disney World Resort. Most restrooms contain baby changing stations. Multi-stall restroom facilities are available in addition to single-stall companion restroom facilities.