We welcome Guests with their service animals throughout Walt Disney World Resort. Please explore the details below for information regarding relief areas throughout the theme parks, as well as attraction boarding information.
At Walt Disney World Resort, we have specific guidelines to ensure all Guests with service animals are supported throughout their visit. Please note that:
- A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
- Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Cast Members are not able to take control of service animals.
- Only trained service animals are permitted inside Walt Disney World theme parks, water parks or Disney Springs. Emotional support animals, comfort animals and pets are only permitted at designated, pet-friendly Walt Disney World Resort hotels.
- Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on or lunge at other Guests or Cast Members. Corrective action must be taken if the service animal is not behaving appropriately.
- Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member at these locations about available options, including Rider Switch with a member of your party or a portable kennel.
- Service animals must remain on the floor and not on dining chairs or tables in food and beverage locations.
- Service animals are not allowed in water—including water features and fountains—or closer than 4 feet to the water on pool or wet decks.
Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean.
For your convenience, we also offer the following designated service animal relief areas:
- Adventureland – Near Pirates of the Caribbean
- Liberty Sqaure – Behind the Liberty Tree Tavern
- Fantasyland – Near the Walt Disney World Railroad
- Tomorrowland – Near the Space Mountain restrooms
Attraction Queue and Boarding Requirements in Magic Kingdom Park
Service dogs are permitted to experience some attractions. Service animals are required to be positioned on the floor of the vehicle, away from the vehicle opening. Guests may also choose to place smaller service dogs on their lap or in a front-of-body carrier.
Guests should reference the Sensory Experience Details to have an understanding of show elements that may affect the service dog, including loud noises, lifts off the ground, elements of surprise and other effects.
Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member about options for service animals at restricted locations, including portable kennels and Rider Switch, which allows a Guest to experience an attraction while another member of their party watches the service animal.
Service Animals Permitted with Caution
Guests with service animals should check with a Cast Member at the entrance to the following attraction:
- Prince Charming Regal Carrousel
Service Animals Not Permitted
Service animals are not permitted to ride the following attractions:
- The Barnstormer
- Peter Pan’s Flight
- Seven Dwarfs Mine Train
- Space Mountain
- TRON Lightcycle / Run
- Tiana's Bayou Adventure
Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean, including areas in the theme parks, Resort hotels and other Guest areas.
For your convenience, we also offer the following designated service animal relief areas:
- World Discovery: Near the Test Track restrooms
- World Celebration: Next to the Journey Into Imagination With Figment restrooms
- World Showcase: Between Germany and Italy
- United Kingdom: To the right of the restrooms
Attraction Boarding Requirements in EPCOT
Service dogs are permitted to experience some attractions. Service animals are required to be positioned on the floor of the vehicle, away from the vehicle opening. Guests may also choose to place smaller service dogs on their lap or in a front-of-body carrier.
Guests should reference the Sensory Experience Details to have an understanding of show elements that may affect the service dog, including loud noises, lifts off the ground, elements of surprise and other effects.
Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member about options for service animals at restricted locations, including portable kennels and Rider Switch, which allows a Guest to experience an attraction while another member of their party watches the service animal.
Service Animals Permitted with Caution
Guests with service animals should check with a host for attraction and boarding information at the following attractions:
- Disney & Pixar Short Film Festival
- Spaceship Earth
Service Animals Not Permitted
Service animals are not permitted to ride the following attractions:
- Guardians of the Galaxy: Cosmic Rewind
- Mission: SPACE
- Test Track
- Soarin’ Around the World
Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean, including areas in the theme parks, Resort hotels and other Guest areas.
For your convenience, we also offer the following designated service animal relief areas:
- Discovery Island: Near First Aid
- DinoLand U.S.A.: Next to the Restaurantosaurus restrooms
- Asia: Next to the Maharajah Jungle Trek restrooms
- Rafiki’s Planet Watch: Next to the Conservation Station entrance
- Pandora: The path next to the Satuʻli Canteen
Attraction Boarding Requirements in Disney’s Animal Kingdom Theme Park
Service dogs are permitted to experience some attractions. Service animals are required to be positioned on the floor of the vehicle, away from the vehicle opening. Guests may also choose to place smaller service dogs on their lap or in a front-of-body carrier.
Guests should reference the Sensory Experience Details to have an understanding of show elements that may affect the service dog, including loud noises, lifts off the ground, elements of surprise and other effects.
Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member about options for service animals at restricted locations, including portable kennels and Rider Switch, which allows a Guest to experience an attraction while another member of their party watches the service animal.
Service Animals Permitted with Caution
Guests with service animals should check with a host for attraction and boarding information at the following attractions:
- Gorilla Falls Exploration Trail
- Kilimanjaro Safaris
Service Animals Not Permitted
Service animals are not permitted to ride the following attractions:
- Affection Section at Rafiki’s Planet Watch
- Avatar Flight of Passage
- Expedition Everest – Legend of the Forbidden Mountain
- DINOSAUR
- Kali River Rapids
- Maharajah Jungle Trek: Aviary Area
Service animals are permitted to use any open outdoor area for relief as long as the owner picks up after the animal and leaves the area clean, including areas in the theme parks, Resort hotels and other Guest areas.
For your convenience, we also offer the following designated service animal relief areas:
- In the courtyard near First Aid
- Across from Baseline Tap House
- Toy Story Land: Near Alien Swirling Saucers
- Toy Story Land entrance
Attraction Boarding Requirements in Disney’s Hollywood Studios
Service dogs are permitted to experience some attractions. Service animals are required to be positioned on the floor of the vehicle, away from the vehicle opening. Guests may also choose to place smaller service dogs on their lap or in a front-of-body carrier.
Guests should reference the Sensory Experience Details to have an understanding of show elements that may affect the service dog, including loud noises, lifts off the ground, elements of surprise and other effects.
Due to the nature of some attractions, service animals may not be permitted to ride. Please ask a Cast Member about options for service animals at restricted locations, including portable kennels and Rider Switch, which allows a Guest to experience an attraction while another member of their party watches the service animal.
Service Animals Permitted with Caution
Guests with service animals should check with a host for attraction and boarding information at the following attraction:
- Toy Story Mania!
Service Animals Not Permitted
Service animals are not permitted to ride the following attractions:
- Alien Swirling Saucers
- Millennium Falcon: Smugglers Run
- Rock ’n’ Roller Coaster Starring Aerosmith
- Slinky Dog Dash
- Star Tours – The Adventure Continues
- Star Wars: Rise of the Resistance
- The Twilight Zone Tower of Terror™