Did you lose an item during your visit to a Walt Disney World theme park, water park, Disney Springs, ESPN Wide World of Sports Complex, Disney Resort hotel or while using our Walt Disney World Resort transportation—including buses, monorails, watercraft and Disney Skyliner gondolas?

Walt Disney World Resort uses Chargerback to help track lost and found items. Here’s how:

1. Answer a short series of questions about your missing property and we’ll help you locate it.
2. Check your email for a notification with your Lost Item claim number.
3. Our team will continue to look for your item and provide an update via email within 48 hours.

We recognize that your item is important to you and will reach out if we believe we have found it—or need more information.