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Guest Relations

Get answers to your Disneyland Resort questions, help with reservations and much more.

Hours and Locations

Guest Relations and Information Locations are open during normal theme park operating hours at these locations:

Disneyland Park

  • City Hall on Main Street, U.S.A.
  • Central Plaza Information Board near Plaza Inn
  • Fantasyland kiosk across from entrance to Matterhorn Bobsleds
  • Frontierland kiosk behind Big Thunder Mountain Railroad between Frontierland and Fantasyland
  • New location Bayou County in the walkway between Hungry Bear and Star Wars Galaxy’s Edge
  • Tomorrowland kiosk next to Star Trader

Disney California Adventure Park

  • Chamber of Commerce on Buena Vista Street
  • Information Station on Buena Vista Street
  • New location in Paradise Gardens near the Golden Zephyr
Services Provided
Important Theme Park Information
  • Guidemaps in Italian, French, Chinese, Korean, Spanish, German, Japanese, and Portuguese
  • Complimentary Attraction Translation Devices
  • Accessibility information
  • Times Guides, detailing show and parade information
  • Up-to-the-minute theme park news
Assistance with Reservations and Tickets for
  • Disney Dining
  • Disney Resort hotels
  • Guided Tours, like the Walk in Walt’s Disneyland Footsteps Tour
  • Ticket upgrades
Additional Services
  • Foreign currency exchange
  • Lost Guest retrieval
  • General assistance

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