If you’re feeling ill, need first aid or have a medical emergency, consult the Health Center.
For medical emergencies, call 7-3000 from any ship phone.
If you have your own EpiPen and you administer it, seek emergency medical attention immediately afterwards. Dial 7-3000 from a ship phone and notify a Cast Member.
If you forget your EpiPen and suffer from life-threatening food allergies, EpiPens are available on a case-by-case basis at the ship's Health Center and at First Aid on Disney's Castaway Cay. If, in the event of an emergency, you do not have an EpiPen, notify the nearest Crew Member, or dial 7-3000 from any ship phone.
The Health Center is open during daily clinic hours to provide non-emergency medical care throughout your cruise.
In the event of a medical emergency, a doctor and nurse are on call 24 hours a day, 7 days a week. Additional fees for after-hours care will apply. Occasionally, due to the limited medical capacity on board the ship, it may become necessary for a patient to disembark the ship and be transported to a nearby medical facility. It may also be necessary that a member of the traveling party go with the disembarked Guest to the nearby medical facility.
Guests are responsible for all medical fees incurred in the Health Center and will be charged automatically to the Guest's stateroom account. Medical services provided from the Health Center are considered care outside of home country and insurance is not accepted on board. Documentation of care will be provided, and Guests may submit claim requests to their personal insurance carrier or other travel insurance provider as needed.
Prior to sailing, Guests should contact their insurance provider for validation determining whether their coverage includes reimbursement for care outside of their home country. Local medical facilities will almost always be considered care outside of home country. If your current policy does not cover this service, Disney Cruise Line recommends purchasing additional medical and evacuation coverage through your provider, and/or through other travel insurance that includes medical. Without proper coverage, fees incurred could be expensive and are due prior, or at the time of service.
For minor first aid, the Health Center stocks over-the-counter medications, bandages and other remedies for quick relief. First aid and over-the-counter drugs are also available at the Guest Services Desk and at select onboard shopsGuests who need to refrigerate medication may do so in their provided stateroom refrigerator.
Sharps Container
A small sharps container for the disposal of needles, syringes and lancets is located in each stateroom bathroom. If you need a sharps container in your stateroom and do not see one, please tell the Crew Member who attends to your stateroom and a container will be provided. Sharps containers are also located in public restrooms.
On the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy, the Health Center is located on Deck 1, Forward. On the Disney Wish, Disney Treasure and Disney Destiny, the Health Center is located on Deck 1, Midship. On the Disney Adventure, the Health Center is located on Deck 9, Forward.
Hours are 9:30 AM to 11:00 AM and 4:30 PM to 7:00 PM
For non-emergencies, call 7-1923 from any ship phone.